Indonesia AirAsia logo

Indonesia

Indonesia AirAsiaQZ

IATA Code

QZ

ICAO Code

AWQ

Country
Indonesia
Routes

81

Last updated: January 22, 2025

About

Indonesia AirAsia (QZ) is Indonesia's second-largest low-cost carrier and the Indonesian affiliate of the AirAsia Group. Established in 2004 as a joint venture between AirAsia and Indonesian investors, the airline operates domestic routes across Indonesia's vast archipelago and short-haul international flights to destinations throughout ASEAN.

Headquartered in Jakarta with primary operations at Soekarno-Hatta International Airport (CGK) and a significant base at Bali's Ngurah Rai International Airport (DPS), Indonesia AirAsia operates an all-Airbus A320 family fleet of approximately 30 aircraft serving over 30 destinations. The airline connects Indonesia's major cities and tourist destinations with neighboring countries including Malaysia, Singapore, Thailand, and Australia.

For flexible travelers with minimal baggage, Indonesia AirAsia offers competitive value for exploring Indonesia and the broader ASEAN region. Base fares can start remarkably low during sales, but compare total costs including bags before assuming budget carriers are always cheapest.

Hubs & Focus Cities

Airports where Indonesia AirAsia operates 5+ routes

Network

18 airports served

Loading map...

Observed Flights

Callsigns tracked for Indonesia AirAsia (AWQ) - 56 unique callsigns observed

Showing 20 of 50 callsigns

Baggage Policy

Carry-On Allowance

Standard Allowance (free on all fares):

  • 1 cabin bag: 56 x 36 x 23cm (22" x 14" x 9")
  • 1 personal item: 40 x 30 x 10cm (16" x 12" x 4")
  • Combined weight: 7kg maximum (strictly enforced)
Fare Type Personal Item Cabin Bag Combined Weight
All fares Free Free 7kg total
Xtra Carry-On Free Free 14kg total (max 10kg per bag)
Value Pack Free Free 7kg total + 20kg checked

Strict Enforcement: Indonesia AirAsia actively weighs and measures cabin bags at check-in counters and boarding gates. If your bags exceed limits, you will be charged a gate baggage fee to check the bag. This fee is significantly higher than pre-booking.

Xtra Carry-On Upgrade: For IDR 225,000+ (~$14), upgrade to 14kg total cabin allowance. Each individual bag can weigh up to 10kg, but combined weight cannot exceed 14kg. Book online for the best price.

Checked Baggage

No checked bags included in any base fare. Pre-book online for the lowest rates.

Weight Options:

Allowance Online (Domestic) At Airport
15kg IDR 130,000+ (~$8) IDR 280,000+
20kg IDR 185,000+ (~$11) IDR 355,000+
25kg IDR 260,000+ (~$16) IDR 450,000+
30kg IDR 335,000+ (~$21) IDR 560,000+
40kg IDR 485,000+ (~$30) IDR 750,000+

Size Limits:

  • Maximum dimensions: 119 x 119 x 81cm
  • Maximum weight per bag: 32kg (health and safety limit)
  • If you book 40kg allowance, split it across multiple bags (no single bag over 32kg)

Important Notes:

  • Prices increase closer to departure date
  • International routes cost more than domestic
  • You can add/upgrade baggage via AirAsia app or website after booking (but more expensive than at initial booking)
  • 20kg allowance can be split between two bags

Special Items

Item Fee Notes
Surfboard Free 1 x 15kg on select routes (Free Surfboard Policy)
Golf clubs Standard Counts toward checked allowance
Bicycle Standard Must be boxed
Skis/Snowboard Standard Counts toward checked allowance
Diving gear Standard Tanks must be empty
Baby stroller Free Gate-check available
Car seat Free
Wheelchair Free
Large instruments Seat purchase Up to 103 x 41 x 41cm, max 75kg

In-Flight Experience

Economy Class (A320/A320neo)

Fleet: Indonesia AirAsia operates an all-Airbus A320 family fleet, including both A320ceo and newer A320neo aircraft. The standardized fleet allows for operational efficiency and consistent service.

Seat Specifications:

  • Configuration: 3-3
  • Seat pitch: 29" (74cm) - tight by industry standards
  • Seat width: 17" (43cm)
  • No recline on most aircraft (faster turnaround, lower fares)
  • No power outlets or USB charging

Hot Seats (Extra Legroom):

  • Located in rows 1 and emergency exit rows
  • Additional legroom: varies significantly, with up to 20" (51cm) at front and exit rows
  • Priority boarding included
  • Book from IDR 165,000-330,000+ depending on route

Standard Seats:

  • Standard seat selection from IDR 35,000-100,000
  • Row 2 recommended: near front for quick exit, but unlike Row 1, you have underseat storage

No Complimentary Service:

  • No free food, drinks, or entertainment
  • Purchase via Santan inflight menu or pre-order online

Santan In-Flight Menu

Indonesia AirAsia's Santan brand serves hot Asian meals and snacks:

Pre-Order Savings:

  • Up to 20-35% off onboard prices
  • Pre-order at least 24 hours before departure
  • Pre-ordered meals served first by seat number

Popular Indonesian Options:

  • Nasi Lemak (AirAsia signature dish)
  • Nasi Padang
  • Chicken Rice
  • Indonesian Fried Rice (Nasi Goreng)
  • Soto Ayam (Indonesian chicken soup)
  • Bakso (meatball soup)

Meal Pricing:

  • Snacks and drinks: from IDR 20,000 (~$1.25)
  • Light combos: from IDR 35,000 (~$2.20)
  • Full meals: from IDR 55,000 (~$3.50)
  • Premium meal combos: from IDR 80,000 (~$5)

All meals are halal certified.