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REU
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Last updated: January 27, 2025
About
Air Austral is the flag carrier of Reunion, a French overseas department in the Indian Ocean. Founded in 1975, the airline is headquartered in Saint-Denis, Reunion, and operates from its primary hub at Roland Garros Airport (RUN). The airline plays a vital role in connecting Reunion to mainland France and regional Indian Ocean destinations.
As a French carrier operating under EU regulations, Air Austral maintains European safety and service standards while offering French-inspired cuisine and hospitality. The airline operates a modern mixed fleet including Boeing 787-8 Dreamliners and Boeing 777-300ER aircraft for long-haul routes, plus ATR 72 turboprops for regional services. Air Austral is not a member of any global airline alliance but operates codeshare agreements with Air France.
With approximately 1.5 million passengers annually, Air Austral is the dominant carrier for the Reunion-Paris route and serves as the primary air link between Reunion and neighboring islands including Mauritius, Madagascar, Mayotte, and the Comoros.
Hubs & Focus Cities
Airports where Air Austral operates 5+ routes
Network
12 airports served
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Observed Flights
Callsigns tracked for Air Austral (REU) - 1 unique callsigns observed
Baggage Policy
Carry-On Allowance
Air Austral allows generous carry-on baggage across all fare classes.
Personal Item (all fares):
- Dimensions: 40 x 30 x 15 cm (16 x 12 x 6 in)
- Must fit under seat
Cabin Bag (all fares):
- Dimensions: 55 x 35 x 25 cm (22 x 14 x 10 in)
- Weight: 8 kg (18 lbs) Economy / 12 kg (26 lbs) Business
| Fare Class | Personal Item | Cabin Bag | Weight Limit |
|---|---|---|---|
| Economy | ✓ | ✓ | 8 kg combined |
| Confort | ✓ | ✓ | 8 kg combined |
| Business | ✓ | ✓ | 12 kg combined |
Checked Baggage
Air Austral uses a generous weight concept, particularly on long-haul routes between Reunion and France.
Long-Haul (Reunion-France, Reunion-Bangkok):
| Fare Class | Bags Included | Weight |
|---|---|---|
| Economy | 1 | 23 kg (50 lbs) |
| Confort | 2 | 23 kg each |
| Business | 2 | 32 kg (70 lbs) each |
Regional (Indian Ocean Routes):
| Fare Class | Bags Included | Weight |
|---|---|---|
| Economy | 1 | 23 kg (50 lbs) |
| Business | 2 | 32 kg (70 lbs) each |
Size Limit: 158 cm (62 in) total dimensions per bag
Overweight Fees
| Condition | Fee |
|---|---|
| Overweight (24-32 kg) | EUR 50 (~$55) per bag |
| Additional bag | EUR 50-100 (~$55-110) depending on route |
Special Items
| Item | Fee | Notes |
|---|---|---|
| Surfboard | EUR 50 | Popular for Reunion's world-class surf |
| Golf clubs | Standard bag fee | Counts as 1 bag |
| Bicycle | EUR 75 | Must be boxed |
| Car seat | Free | Gate-check available |
| Stroller | Free | Gate-check available |
| Dive equipment | Standard bag fee | Common for Indian Ocean travelers |
Fees as of January 2025. Verify at air-austral.com/baggage.
In-Flight Experience
Seat Specifications
| Class | Aircraft | Pitch | Width | Features |
|---|---|---|---|---|
| Classe Club | B787-8 | 60" (152 cm) | 21" (53 cm) | Lie-flat bed, direct aisle access |
| Classe Club | B777-300ER | 58" (147 cm) | 21" (53 cm) | Lie-flat, 180-degree recline |
| Confort | B787-8 | 36" (91 cm) | 18" (46 cm) | Extra legroom, recline |
| Economy | B787-8 | 32" (81 cm) | 17.5" (44 cm) | Standard |
| Economy | B777-300ER | 32" (81 cm) | 17" (43 cm) | Standard |
| Economy | ATR 72 | 30" (76 cm) | 17" (43 cm) | Regional configuration |
Entertainment
Long-Haul (787/777):
- Personal seatback touchscreens
- Movies, TV series, music
- Content in French & English
- USB charging at seats
- AC power outlets (Business/Confort)
Regional (ATR 72):
- No seatback screens
- Short flight duration (30-60 minutes typical)
Meals & Beverages
Classe Club (Business):
- Multi-course French-inspired menus
- Champagne and premium wine selection
- Reunion-inspired dishes featuring local flavors
- On-demand dining
Confort:
- Enhanced meal service
- Pre-departure beverage
- Complimentary wine and spirits
Economy (Long-Haul):
- Hot meals included
- Complimentary wine, beer, and soft drinks
- French cuisine with Creole influences
- Special meals available (pre-order 48 hours)
Regional:
- Light snack and beverage service
WiFi
WiFi availability varies by aircraft. Check with Air Austral for current availability and pricing on specific routes.
Tips & Tricks
Booking:
- Book Paris-Reunion directly on air-austral.com for best prices
- Compare with Air France for alternate routing
- Confort class offers good value for 11-hour flights to Paris
- Peak season (July-August, December holidays) requires early booking
At the Airport:
- RUN airport is small and efficient
- CDG Terminal 3 or ORY South depending on schedule
- Allow extra connection time at CDG if connecting to other Air France flights
Best Value:
- Regional flights (Mauritius, Madagascar) are competitively priced
- Multi-island itineraries can offer savings
- Check for package deals including accommodation
Local Tips:
- Flights to Paris depart evening, arrive morning (overnight flight)
- Return flights depart morning from Paris
- Consider Marseille as alternative to Paris - shorter flight, often cheaper
- Bangkok seasonal route offers alternative beach destination
Common Issues:
- Limited frequency means rebooking options are constrained
- French language dominates - basic French helpful
- Reunion experiences cyclone season December-April
- Connecting flights at CDG require terminal transfer
Reunion Island Specifics:
- Euro (EUR) is the currency
- French is the official language
- Reunion is EU territory - no customs between Reunion and France
- Time zone: UTC+4 (no daylight saving)
Surfing:
- Pre-book surfboard baggage allowance
- Reunion's west coast has world-class waves
- Saint-Leu and Saint-Gilles popular surf spots
