Vietnam AirlinesVN

Vietnam Airlines is the flag carrier of Vietnam and one of Southeast Asia's leading full-service airlines. Founded in 1956, the airline is headquartered in Hanoi and operates from dual hubs at Ho Chi Minh City's Tan Son Nhat International Airport (SGN) and Hanoi's Noi Bai International Airport (HAN).

As a SkyTeam alliance member since June 2010 (the first Southeast Asian carrier to join the alliance), Vietnam Airlines offers connectivity to over 1,000 destinations worldwide through its partner network. The airline operates more than 130 routes covering 58 domestic and 72 international destinations across Asia, Europe, Australia, and North America.

Vietnam Airlines maintains one of Asia's youngest fleets, featuring Boeing 787-9 and 787-10 Dreamliners, Airbus A350-900s, and A321neos. The airline's Golden Lotus brand, introduced in 2002 and updated in 2015, symbolizes Vietnamese cultural heritage and the airline's commitment to premium service.

Carry-On Allowance

For tickets issued from May 5, 2025 (routes to/from Europe, Oceania, Americas):

Class	Pieces	Total Weight	Max per Piece
Economy	1 bag + 1 accessory	12 kg (26 lbs)	10 kg (22 lbs)
Premium Economy	2 bags + 1 accessory	18 kg (40 lbs)	10 kg (22 lbs)
Business	2 bags + 1 accessory	18 kg (40 lbs)	10 kg (22 lbs)

Dimensions:

• Main bag: 56 x 36 x 23 cm (22" x 14" x 9") / 115 cm total
• Accessory: 40 x 30 x 15 cm (16" x 12" x 6")

Checked Baggage

Domestic Flights (within Vietnam):

Class	Bags	Weight per Bag
Economy	1	23 kg (50 lbs)
Premium Economy	1	32 kg (70 lbs)
Business	1	32 kg (70 lbs)

Southeast Asia:

Class	Bags	Weight per Bag
Economy	1	23 kg (50 lbs)
Premium Economy	1	23 kg (50 lbs)
Business	1	32 kg (70 lbs)

Hong Kong, China, Taiwan, South Korea, Australia, Europe (except Russia):

Class	Bags	Weight per Bag
Economy	1	23 kg (50 lbs)
Premium Economy	2	23 kg (50 lbs) each
Business	2	32 kg (70 lbs) each

Japan (Tokyo, Osaka from Hanoi/HCMC) and Americas:

Class	Bags	Weight per Bag
Economy	2	23 kg (50 lbs) each
Premium Economy	2	23 kg (50 lbs) each
Business	2	32 kg (70 lbs) each

Size Limit: 158 cm (62 in) total dimensions per bag

Excess Baggage Fees

Domestic Routes:

Fee Type	Price (VND)	USD Equivalent
Extra standard piece	600,000	~$24
Overweight piece	800,000	~$32
Oversized (203-330 cm)	2,000,000	~$80

International Routes: Fees vary by zone. Prepaid baggage available online at discounted rates.

Tip: Always pre-purchase extra baggage online—airport fees are significantly higher.

Lotusmiles Member Benefits

Status	Bonus Allowance
Titanium	+1 piece (23 kg)
Gold	+1 piece (23 kg)
Platinum	+2 pieces (23 kg each)
Million Miler	+2 pieces (23 kg each)

Special Items

Item	Domestic Fee (VND)	Notes
Bicycle	1,200,000 (~$48)	Over 45kg: 1,800,000
Golf clubs	2,500,000 (~$100)	Single bag
Car seat	Free	Gate-check available
Stroller	Free	Gate-check available
Wheelchair	Free

Infant Allowance: 1 piece up to 10 kg (22 lbs) + collapsible stroller free. Americas routes: 1 piece up to 23 kg.

Fees as of January 2025. Verify at vietnamairlines.com/baggage.

Business Class

Boeing 787-9/787-10 & Airbus A350-900:

Feature	Details
Configuration	1-2-1 (all aisle access)
Seat type	Fully lie-flat
Bed length	Up to 78" (198 cm)
Screen	15.4" HD touchscreen
Layout	Reverse herringbone (787) / Staggered (A350)

Airbus A321:

Feature	Details
Configuration	2-2
Pitch	45" (114 cm)
Width	18" (46 cm)
Recline	Angle-flat with footrest
Seats	16 Business Class seats

Business Class Amenities:

• Complimentary WiFi (unlimited, through December 2025 on A350)
• Premium meal service with Vietnamese and international options
• Amenity kit
• Priority check-in and boarding

Premium Economy

Boeing 787-9:

Feature	Details
Configuration	2-3-2
Pitch	38" (96.5 cm)
Recline	5.9" (15 cm)
Screen	10.6" (27 cm) HD touchscreen
Extras	Pillow, blanket, slippers

Premium Economy is available on Boeing 787-9 and Airbus A350 aircraft only. Passengers receive priority boarding after Business Class.

Economy Class

Widebody (787/A350):

Feature	Details
Configuration	3-3-3
Pitch	32" (81 cm)
Width	18" (46 cm)
Screen	Personal seatback entertainment

Airbus A321:

Feature	Details
Configuration	3-3
Pitch	32" (81 cm)
Width	18" (46 cm)
Seats	Up to 162 seats

Entertainment

Widebody Aircraft (787, A350):

• Panasonic/Thales seatback IFE systems
• Movies, TV shows, music, games
• Multiple languages including Vietnamese, English, Korean, Japanese

Airbus A321 Fleet:

• LotuStar wireless streaming to personal devices
• Connect to onboard WiFi (no internet browsing)
• Same content library as widebody aircraft
• In-seat ordering for food, beverages, duty-free

Catering

Complimentary on all classes:

• Vietnamese cuisine alongside international options
• Fresh croissants on breakfast services
• Wine service on international flights over 3 hours
• Beverages including cocktails, beer, soft drinks, tea, coffee

Special Meals (pre-order required):

• Vegetarian (VGML)
• Diabetic (DBML)
• Gluten-free (GFML)
• Non-lactose (NLNL)
• Fruit platter (FPML)

Booking:

• Book directly on vietnamairlines.com for best flexibility with changes
• Premium Economy only available on 787-9 and A350 aircraft
• Compare fares including baggage—domestic Economy includes 1x23kg bag

At the Airport:

• Arrive early at SGN and HAN during peak hours (immigration can be slow)
• International flights require counter visit even with online check-in
• Use mobile boarding pass for domestic flights without checked bags
• Business Class passengers: Access Lotus Lounges at SGN T2 and HAN T2

Baggage:

• Always pre-purchase extra baggage online—airport fees are 2-3x higher
• Weight limits strictly enforced, especially on A321 domestic flights
• Combine baggage pools if traveling with family on same booking

In-Flight:

• A321 wireless entertainment requires connecting to LotuStar WiFi (no internet)
• Pre-order special meals at least 24 hours before departure
• Business Class on A350: Free unlimited WiFi through December 2025
• Widebody aircraft (787, A350) have significantly better seats than A321

Lotusmiles:

• Join before your first flight to earn miles immediately
• Miles expire after 3 years—book an award or earn miles to keep active
• Gold status gives Business Lounge access and SkyTeam Elite benefits
• Platinum unlocks SkyPriority and access to 750+ SkyTeam lounges worldwide

Upgrades:

• Paid upgrades sometimes available at check-in or online
• Lotusmiles members can upgrade using miles (subject to availability)
• Best upgrade chances on less popular routes and times

Common Issues:

• Carry-on weight strictly enforced (12kg Economy, 18kg Business/Premium)
• A321 has no seatback screens—download app or bring entertainment
• International routes require 50 minutes at counter before departure
• Online check-in not available at all airports—check before traveling