Air Service GabonG8

Operations Suspended: Go First suspended all flight operations on May 3, 2023, after filing for voluntary insolvency resolution proceedings with the National Company Law Tribunal (NCLT). The suspension was triggered by persistent engine supply issues with Pratt & Whitney, which left over half the fleet grounded. The airline remains in insolvency proceedings with an uncertain future. The information below reflects the airline's services prior to suspension.

Go First (formerly GoAir) was one of India's oldest low-cost carriers and the fifth-largest airline in the country prior to its suspension. Founded in 2005 by the Wadia Group, owners of Bombay Dyeing and one of India's oldest business conglomerates, the airline operated for nearly 18 years before its financial collapse.

Headquartered in Mumbai, Go First operated a fleet of over 50 Airbus A320neo family aircraft from hubs at Mumbai's Chhatrapati Shivaji Maharaj International Airport (BOM) and Delhi's Indira Gandhi International Airport (DEL). At its peak, the airline served 36 domestic destinations and 9 international destinations across the Middle East, Southeast Asia, and Central Asia, carrying approximately 15 million passengers annually.

The airline was not part of any global alliance but positioned itself as a value-focused carrier offering competitive fares with included checked baggage, distinguishing itself from ultra-low-cost competitors.

Note: The following baggage policy reflects Go First's rules prior to the suspension of operations in May 2023. Policies would need verification if operations were to resume.

Carry-On Allowance

Cabin Bag (all fares):

• Dimensions: 55 x 35 x 25 cm (22" x 14" x 10")
• Weight: 7 kg maximum (cabin bag + personal item combined)
• Must fit in overhead bin

Personal Item (additional):

• Laptop bag, handbag, or small bag
• Included in 7 kg total cabin allowance
• Must fit under seat

Important: The 7 kg limit was strictly enforced. Cabin bags were weighed at check-in, and excess weight was charged at checked baggage rates.

Checked Baggage

Unlike some ultra-low-cost carriers, Go First included free checked baggage in the base fare.

Domestic Flights:

Fare Type	Included	Max Weight per Bag
Standard	15 kg	32 kg

International Flights:

Route	Included	Max Weight per Bag
Gulf Countries (UAE, Oman, Kuwait)	20-30 kg	32 kg
Southeast Asia (Thailand, Maldives)	20 kg	32 kg
Central Asia (Uzbekistan, Kazakhstan)	20 kg	32 kg

Size Limit: 158 cm linear (length + width + height) per piece

Excess Baggage Fees

Domestic:

Timing	Fee per kg
Pre-booked online	INR 350-400 (~$4-5)
At airport	INR 450-500 (~$5-6)

International:

Timing	Fee per kg
Pre-booked online	INR 400-450 (~$5)
At airport	INR 500-600 (~$6-7)

Special Items

Item	Fee	Notes
Golf clubs	INR 1,500 (~$18)	Counts as separate piece
Bicycle	INR 2,500 (~$30)	Must be boxed
Sports equipment	Standard rates	Subject to weight limits
Car seat	Free	Gate-check available
Stroller	Free	Gate-check available
Wheelchair	Free	Priority handling

Historical pricing as of May 2023.

Go First operated an all-economy configuration focused on value and efficiency.

Economy Class

Seat Specifications:

• Seat pitch: 28-30 inches (71-76 cm)
• Seat width: 18 inches (46 cm)
• Configuration: 3-3 (A320neo), 3-3 (A321neo)
• Recline: Minimal (pre-reclined Acro seats on newer aircraft)
• Power: None (no USB or AC outlets)

Cabin Features:

• Slim-profile Acro Series 3 seats on newer aircraft
• Leather seat covers
• All-economy single class
• No seat-back entertainment
• Overhead bins with standard capacity

Entertainment

• No seatback screens
• No streaming entertainment system
• In-flight magazine "GoGetter" (when available)
• Passengers advised to bring personal devices and content

Food & Beverage

Not included in fare. Go First operated a buy-on-board model:

Go Cafe Menu:

• Hot meals: INR 250-400 (~$3-5)
• Sandwiches and wraps: INR 150-250 (~$2-3)
• Snacks: INR 80-150 (~$1-2)
• Beverages: INR 50-100 (~$0.60-1.20)
• Combo meals: INR 300-450 (~$4-5)

Pre-Order:

• Meals could be pre-ordered during booking for better selection
• Special dietary options available with advance notice

Understanding Current Status:

• Go First has not ceased to exist legally - it remains in insolvency proceedings
• Multiple parties have expressed interest in revival/acquisition
• The airline's Air Operator Certificate (AOC) is suspended but not cancelled
• Monitor official NCLT announcements and aviation ministry updates
• Any revival would likely require new ownership and fleet restructuring

For Passengers with Unused Tickets:

• File claims through the official insolvency process
• Contact credit card companies for potential chargebacks (time limits apply)
• Review travel insurance policies for coverage
• Document all booking confirmations and payment receipts
• Tickets booked through agents may have different recovery processes

For Former Go First Rewards Members:

• Keep your membership number and records
• Points and status theoretically preserved but inaccessible
• Any revival would need to address loyalty member claims
• No action needed to maintain account currently

Alternative Airlines for Former Go First Routes:

Route Type	Alternative Carriers
Domestic India	IndiGo (6E), Air India Express (IX), SpiceJet (SG), Akasa Air (QP)
Gulf (Dubai, Abu Dhabi)	IndiGo, Air India Express, Emirates (EK), flydubai (FZ), Air Arabia (G9)
Thailand (Bangkok, Phuket)	IndiGo, Thai AirAsia (FD), Thai Lion Air (SL)
Central Asia	Air Astana (KC), Uzbekistan Airways (HY), IndiGo

If Operations Resume:

• Expect significant changes to route network and fleet
• Service standards and policies likely to differ from pre-suspension
• Verify all policies on official website before booking
• Consider booking flexibility options
• Loyalty program restoration uncertain

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Information reflects historical operations prior to May 2023 suspension. Go First remains in insolvency proceedings. Always verify airline status before planning travel.