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Last updated: January 22, 2025
About
JetSMART is South America's leading ultra-low-cost carrier (ULCC), headquartered in Santiago, Chile. Founded in 2017, the airline has grown rapidly to become the largest ULCC in the region, operating across Chile, Argentina, Peru, Colombia, and serving international routes to Brazil, Uruguay, Paraguay, and other South American destinations.
JetSMART is part of the Indigo Partners portfolio, alongside Frontier Airlines (USA), Volaris (Mexico), and Wizz Air (Europe). This ownership structure has enabled the airline to adopt proven ULCC operational practices and secure favorable aircraft orders. The airline operates an all-Airbus A320 family fleet of approximately 48 aircraft across its subsidiaries (JetSMART Chile, JetSMART Argentina, JetSMART Peru, and JetSMART Colombia), with plans to expand to 100+ aircraft by 2029.
In 2024, JetSMART became the first airline to adopt American Airlines' AAdvantage program as its own loyalty program, allowing passengers to earn and redeem AAdvantage miles on JetSMART flights.
Network
6 airports served
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Baggage Policy
Personal Item (Free on All Fares)
Dimensions: 18" x 14" x 10" (45 x 35 x 25 cm) Weight: 10 kg (22 lbs) maximum
- Must fit under the seat in front of you
- Examples: Backpack, laptop bag, purse, small duffel
- Includes: Umbrella, coat, reading material
Note: JetSMART's personal item allowance is generous compared to some ULCCs.
Carry-On Bag (Included with SMART and Full Only)
Dimensions: 22" x 14" x 10" (55 x 35 x 25 cm) including handles and wheels Weight: 10 kg (22 lbs) maximum
| Fare | Personal Item | Carry-On |
|---|---|---|
| Light | Included | Purchase from $15 |
| SMART | Included | Included |
| Full | Included | Included |
Gate enforcement: JetSMART actively checks bag dimensions and weight at the gate. If your bag exceeds limits, you'll pay the gate fee (highest price tier).
Checked Baggage
Size limit: 62 linear inches (158 cm) - length + width + height Maximum weight: 23 kg (50 lbs) standard; 32 kg (70 lbs) with overweight fee
| Fare | First Bag | Weight Included |
|---|---|---|
| Light | Purchase from $20 | 23 kg (50 lbs) |
| SMART | Included | 23 kg (50 lbs) |
| Full | Included | 23 kg (50 lbs) |
Additional bags: Up to 5 checked bags per passenger. Each additional bag priced separately.
Overweight & Oversized Fees
| Weight Range | Fee (USD) |
|---|---|
| 24-32 kg (51-70 lbs) | $35 |
| Over 32 kg (70 lbs) | Not accepted |
| Size | Fee |
|---|---|
| 159-230 cm linear (63-90 in) | $50 |
| Over 230 cm linear | Not accepted |
Special Items
| Item | Fee | Notes |
|---|---|---|
| Car seat | Free | Gate-check available |
| Stroller | Free | Gate-check available |
| Wheelchair/mobility aids | Free | |
| Golf clubs | Standard bag fee | Counts as checked bag, max 23 kg |
| Skis/snowboard | Standard bag fee | Oversize fee may be waived |
| Surfboard | $50 | Up to 300 cm (10 ft) |
| Bicycle | $60 | Must be boxed or in soft case |
| Musical instruments | Standard bag fee or seat | Hard case required if checked |
Fees as of January 2025. Prices vary by route and demand. Always verify at jetsmart.com before booking.
In-Flight Experience
JetSMART operates an all-economy cabin across its Airbus A320 family fleet, configured for maximum capacity.
Standard Economy
- Seat pitch: 28-29 inches (tight, typical for ULCCs)
- Seat width: 17-18 inches
- Recline: Minimal or pre-reclined design
- Power: USB ports available on newer A320neo aircraft
- Entertainment: None - no seatback screens or streaming
Extra Legroom Seats
- Location: Exit rows and front rows
- Seat pitch: 32-35 inches (3-6 inches extra)
- Additional fee: $15-30 depending on route
- Requirements: Must be 18+, able to assist in emergency
Fleet Composition (2025)
JetSMART operates an all-Airbus A320 family fleet:
| Aircraft | Configuration | Notes |
|---|---|---|
| Airbus A320-200 | 180-186 seats | Original fleet |
| Airbus A320neo | 186 seats | Most common, fuel-efficient |
| Airbus A321neo | 220-230 seats | High-density routes |
The fleet averages under 6 years old. A321XLR aircraft are on order for longer-range routes.
Food & Beverage
All food and drinks are for purchase only:
- Snacks: $3-6 USD
- Sandwiches/meals: $8-15 USD
- Soft drinks: $3-4 USD
- Alcoholic beverages: $6-10 USD
- Hot beverages: $3-4 USD
Tip: Bring your own snacks and an empty water bottle to fill after security. South American airports allow outside food through security.